Need a rental car in Wichita Falls, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Old Jacksboro Highway location today.
Lost reservation, left me stranded
Had a confirmed reservation for 4 p.m. pickup. When I arrived at 4 sharp, all cars were rented. An extremely rude employee named Betty kept trying to say it was my fault. Although I had spoken with her twice this morning, and had a confirmation number, she said it was my fault that I didn't have a car. Due to her reasoning she tried to call me at 2:30 to make sure I wanted the car and I didn't answer. I don't show any missed calls this afternoon, so she's lying I guess. I had billing arrangement set up, a pickup time, and a confirmation number from our two conversations this morning. Even if she had tried to call me, I had a guaranteed reservation. Enterprise left me stranded three hours away from home, and they don't care at all. Other reviews I found seem to indicate that overbooking is a common practice with the Wichita falls location. Learn from my experience: Don't EVER do business with this Enterprise location.
American Express , Visa , Cash , Check , Discover , MasterCard
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